Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the standard shipping time for TSO Manufacturing orders?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.
How do I know which size will fit me best?
Each product page features a detailed sizing guide. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.
Are the materials used in TSO Manufacturing products sustainable?
We are committed to ethical production. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with WRAP-certified factories.
How should I care for my TSO garments to ensure longevity?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid high heat and harsh bleaches.
Do you offer bulk or wholesale pricing for large orders?
Yes, we provide tiered pricing for bulk orders and corporate partnerships. Please contact our sales team through the 'Wholesale' link in the footer for a custom quote.